Who We Serve
Seva Procurement specializes in supply chain and procurement management for the Foodservice, Hospitality and Lodging industries, with a niche focus on independent, boutique, luxury and resort hospitality properties. After reviewing Seva’s comprehensive suite of services, we believe you will discover exactly why Seva is the only procurement services organization that will not only lower your product costs, but will also improve product consistency, increase profitability and enhance the guest experience–all while strengthening your unique brand identify.
Independent, Resort, Luxury & Boutique Hospitality
Unlike other hospitlaity procurement organizations, Seva specializes in servicing the independent, luxury, boutique and resort segments. We have become the procurement services leader in this niche through continued focus in four key areas:
1) a portfolio of supplier programs that meet the needs of the elite hospitality operator,
2) technology solutions that streamline purchasing and accounting for complex hotel organizations,
3) the flexibility for members to customize the Seva solutions to meet their particular requirements, and
4) the support that comes from a hands-on account management team.
This multi-tiered focus means that every one of our members receives a customized, comprehensive procurement solution, not a generic Group Purchasing Organization (GPO) "book of deals." Membership in Seva Procurement begins with a detailed exploratory process, during which out team will work with leadership and department heads to understand the culture and objectives of an organization or property so that any ultimate solution is tailored to these needs.
Hospitality Management Companies
Seva Procurement is the industry leader in procurement services for hotel management companies. We recognize that a significant challenge for hotel management companies is the need to continually improve value and profitability for hotel property owners, while reducing the complexity of managing properties with a diverse supplier makeup and frequently changing property personnel. Supplier fragmentation not only increases product costs, but also accounting complexity resulting from the vast number of vendors. By consolidating suppliers across the entire hotel management company portfolio, aligned behind best-in-nation supplier contracts, you will be able to utilize the necessary scale to lower costs across the portfolio and provide value to each owner.
Additionally, with the significant number of personnel changes that occur with each new hotel acquisition, management companies can experience increased difficulties in exerting control over the purchasing process to ensure property compliance to company standards and budgets. Unlike any other hotel procurement services company, Seva provides both best-in-nation supplier contracts that lower property cost of goods, with cutting-edge technology solutions that enable hotel management companies to easily standardize suppliers across their entire portfolio and monitor compliance against brand standards. While you may find another hospitality purchasing company that has one of these competencies, there are none that provide both. A few of the features of the SevaNet technology solutions are:
1) the efficiencies that come from providing your properties with access to a single, online e-Procurement Portal that they can use for all of their suppliers and product needs--whether a Seva supplier or not,
2) the ability to create company-approved, "locked down" order guides within the SevaNet e-Procurement Portal that will only provide product and supplier options that have been organizationally approved,
3) the ability to create "multi-vendor" order guides that contain products from various suppliers--once submitted and approved, a purchase order for each supplier will be generated,
4) the power of loading hotel property budgets into the e-Procurement portal so that property personnel can track each order against their general ledge budget,
5) the controls that come from the Hotel Purchase Order Workflow & Approval Module that enables you to setup employees with various, customized rules based on their role, the supplier, product category and remaining budget so that purchase orders can be routed to one or more approvers prior to transmission to the corresponding supplier,
6) the assurances that come with a three-way matching delivery acceptance feature that requires employees to accept deliveries within the SevaNet portal by verifying the purchase order against the electronic invoice imported by Seva directly from the supplier, as well as the receiving document, and
7) the efficiencies that come from full accounting integration potential that will automatically feed vendor invoice data for every property directly into the hotel management company accounting system.
Branded Full Service Hospitality
Seva excels at providing procurement solutions for both non-branded and branded full service hotel properties. Unlike select service hotels, branded full service hospitality has a higher degree of product and supplier flexibility, especially in food & beverage. While this flexibility creates more ways to differentiate your property, it also creates additional ways to increase costs, decrease efficiencies and jeopardize product consistency and brand integrity. Branded full service hotels will benefit from Seva's extensive understanding of brand standards and requirements that enable us to know exactly where additional value outside of brand programs can be found. Additionally, branded full service hotels are typically characterized by a higher number of hotel amenities and management personnel, all of which increase organization complexity. With the SevaNet e-Procurement platform, full service properties will be able to streamline the purchasing process, all while reducing product and supplier costs by as much as 20%.
Multi-Unit Select Service Hospitality
The Seva Procurement solution for limited service hotel operators is designed to provide “best-in-nation” pricing on all products required by limited service hotel operators. With experience in all hotel brands, Seva has optimized our supplier contracts to ensure we are able to deliver best-in-nation pricing on your required products, and because of our experience with branded select service hotels, our team knows exactly where value can be provided while maintaining your brand standards. While franchisor programs may provide value on "hard-spec," proprietary products, don't waste those savings by paying too much on all of your non-price controlled products and services. As a Seva member, you will find tremendous savings on non-controlled products and services, as well as products that have brand specification requirements, but without brand-mandated pricing.
Further, by utilizing SevaNet, owners and executives of multi-unit select service hotel companies are able to maintain strict control over every dollar. By creating hard-coded order guides in the SevaNet e-Procurement Portal, you will be able to ensure that only those products and suppliers that have been approved will be utilized across your portfolio. Further, ensure property budgets are maintained by utilizing the hotel Purchase Order Workflow Module along with budgeting rules that will route any order that exceeds a general ledger budget to the supervisor--and because these approval requests are sent electronically, you can quickly review and approve or reject them on your tablet or smartphone from anywhere around the world!
Call us today to setup a demonstration of the SevaNet e-Procurement Portal.
Private Jet Catering
With our specialization in luxury and boutique hospitality properties, Seva manages procurement for leading hotels across the country. Our unique focus on this hospitality niche is reflected in the quality and reputation of the suppliers we contract with and are available to all members. Nowhere is this specialization more noticeable than in our food and beverage offerings, providing elite operators with access to leading purveyors of regional meat, seafood, dairy and produce, along with access to national broadline, paper, chemical and smallware suppliers. With our exacting standards, it did not take long before our reach extended beyond just the elite hotel operator. As a private jet catering company, you will find that the same standards that your elite guests expect to find at their final destination are available to them in-flight.
Top-Tier Foodservice Management
If you run a prison or low-end cafeteria, Seva Procurement is not the solution for you. However, for foodservice management companies that cater to elite and demanding guests, there is no better choice than Seva Procurement. With our contracting focus on suppliers that provide high quality goods and services and a specialization on food and beverage suppliers that meet the needs of the most demanding chefs, Seva solutions will not only lower your cost of goods, but improve your product quality and consistency. Additionally, the SevaNet e-Procurement Portal will provide tremendous controls and efficiencies for any foodservice management operator.
Setup a meeting today to discuss our programs and technology.
Multi-Unit Restaurants
Let your chefs focus on crafting exquisite dishes and your managers on creating moments of magic for your guests--and let Seva manage supplier negotiations and contracts, along with price auditing to ensure each invoice aligns with contract terms. Additionally, rest assured with Seva's strict quality assurance requirements that help protect your brand and business. With best-in-nation contracts with national broadline distributors, as well as regional meat seafood and produce suppliers, Seva can provide your restaurants with access to the nation's best suppliers at highly leveraged prices. Additionally, the flexiblity of the Seva program ensures that your Chefs will only need to utilize those suppliers that meet their exacting standards. If a supplier in Seva's portfolio doesn't meet these standards, our contracting team will execute a custom contract to ensure that all of your product category needs are controlled by a supply chain contract.
Discuss how our solutions can spruce up your menu and lower costs.